Existing order or completed work
Report an issue with a supplied component, delivery or work already carried out. Attach photographs and any order or job reference.
Submit a support requestEXISTING CUSTOMERS
For assistance with an existing order, supplied component or completed work, include the site and any order or job reference with your request.
Call for urgent assistance. Do not rely on an online request for an immediate response.
Report an issue with a supplied component, delivery or work already carried out. Attach photographs and any order or job reference.
Submit a support request↗Request a quotation, send dimensions or ask about planned maintenance. Product-specific forms are available for the main ranges.
Product and service enquiries↗Sign in to view records made available to your customer account. Access depends on the documents shared with you.
Client portal↗Include the site, conveyor or asset ID and the relevant order or job reference. Describe the issue and when it occurred, and attach photographs or documents that help identify the equipment and work involved.
For a new component or a new scope of work, use the product and service enquiry forms.
Submit a support request ↗
Product brochures, roller mark-up forms and pulley reference sheets are grouped by product. For a new quotation, submit the completed dimensions through the relevant enquiry form.
Open downloads↗
Conveyor maintenance, belt repairs, workshop refurbishment and component supply.
Based in Paget, Mackay. Site support across the Bowen Basin and surrounding regions.
45–47 Centurion Drive
Paget QLD 4740
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